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Formative Perspectives on the Relation Between CSR Communication and CSR Practices: Pathways for Walking, Talking, and T(w)alking

    Research output: Journal contributionsJournal articlesResearchpeer-review

    196 Citations (Scopus)

    Abstract

    Within the burgeoning corporate social responsibility (CSR) communication literature, the question of the relationship between CSR practices and CSR communication (or between “walk” and “talk”) has been a central concern. Recently, we observe a growing interest in formative views on the relation between CSR communication and practices, that is, works which ascribe to communication a constitutive role in creating, maintaining, and transforming CSR practices. This article provides an overview of the heterogeneous landscape of formative views on CSR communication scholarship. More specifically, we distinguish between three variants of such formative views: walking-to-talk, talking-to-walk, and t(w)alking. These three orientations differ primarily regarding the temporal dynamics that they ascribe to the relation between CSR communication and practices and regarding the object that is formed through communication. This new typology helps systematize the emerging field of research on CSR communication, and we use it as a compass to provide directions for future research in this area.

    Original languageEnglish
    JournalBusiness and Society
    Volume59
    Issue number1
    Pages (from-to)5-33
    Number of pages29
    ISSN0007-6503
    DOIs
    Publication statusPublished - 01.01.2020

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 12 - Responsible Consumption and Production
      SDG 12 Responsible Consumption and Production

    Research areas and keywords

    • aspirational talk
    • communication as constitutive of organization (CCO)
    • corporate social responsibility
    • CSR communication
    • CSR practices
    • sensemaking
    • Management studies

    ASJC Scopus Subject Areas

    • Social Sciences (miscellaneous)
    • Business, Management and Accounting (miscellaneous)

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