Aligning Experimentation with Product Operations: A Taxonomy for Structuring Experimentation Teams

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Abstract

Organizations increasingly rely on experimentation to drive data-informed decision-making and innovation. While models like the Flywheel offer guidance on scaling, they often assume a fixed operational context without addressing its impact on experimentation practices. This study examines how experimentation team structures interact with an organization’s operating model. Based on semi-structured interviews with 19 industry experts, we identified recurring organizational patterns and developed a multi-dimensional taxonomy. Our findings reveal four quadrants defined by team structures (centralized, decentralized, Center of Excellence) and operational models (Product vs. Feature-Management Operating Models). Each quadrant presents distinct challenges and trade-offs. By clarifying these interactions, our results support organizations in evaluating their experimentation maturity and applying targeted changes—such as introducing a Center of Excellence or adjusting operating models—to enhance scalability and alignment.
Original languageEnglish
Title of host publicationSoftware Engineering and Advanced Applications : 51st Euromicro Conference, SEAA 2025 Salerno, Italy, September 10–12, 2025; Proceedings, Part III
EditorsDavide Taibi, Darja Smite
Number of pages16
Volume3
Place of PublicationCham
PublisherSpringer Nature Switzerland AG
Publication date2026
Pages23-38
ISBN (Print)978-3-032-04206-4, 978-3-032-04208-8
ISBN (Electronic)978-3-032-04207-1
DOIs
Publication statusPublished - 2026
Event51st Euromicro Conference on Software Engineering and Advanced Applications - SEAA 2025 - Salerno, Italy
Duration: 10.09.202512.09.2025
Conference number: 51

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

Research areas and keywords

  • Business informatics
  • Center of Excellence
  • Continuous Experimentation
  • Experimentation Program
  • Product Operating Model

ASJC Scopus Subject Areas

  • Theoretical Computer Science
  • General Computer Science

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