A New Approach to Online Reputation Management in Tourism

Research output: Contributions to collected editions/works › Article in conference proceedings › Transfer

Original language	English
Title of host publication	PROCEEDINGS OF THE 2011 CONFERENCE ON SOCIAL MEDIA IN HOSPITALITY AND TOURISM
Editors	J. Crotts, V. Magnini, A. Zehrer
Number of pages	2
Publisher	Pamplin College of Business
Publication date	2012
Pages	74-75
ISBN (Electronic)	978-0-615-56225-4
Publication status	Published - 2012
Event	Conference on Social Media and Tourism - 2011: Social Media in Hospitality and Tourism - Verona, Italy Duration: 21.10.2011 → 22.10.2011 Conference number: 11 http://www.cpe.vt.edu/mpd.htmsocialmedia/index.html

Research areas and keywords

@inbook{2199a4764d0b442b9f1278a44509c3d9,

title = "A New Approach to Online Reputation Management in Tourism",

keywords = "Tourism studies",

author = "Eric Horster and Carsten Gottschalk",

year = "2012",

language = "English",

pages = "74--75",

editor = "J. Crotts and V. Magnini and A. Zehrer",

booktitle = "PROCEEDINGS OF THE 2011 CONFERENCE ON SOCIAL MEDIA IN HOSPITALITY AND TOURISM",

publisher = "Pamplin College of Business",

address = "United States",

note = "Conference on Social Media and Tourism - 2011 : Social Media in Hospitality and Tourism ; Conference date: 21-10-2011 Through 22-10-2011",

url = "http://www.cpe.vt.edu/mpd.htmsocialmedia/index.html",

}

Horster, E & Gottschalk, C 2012, A New Approach to Online Reputation Management in Tourism. in J Crotts, V Magnini & A Zehrer (eds), PROCEEDINGS OF THE 2011 CONFERENCE ON SOCIAL MEDIA IN HOSPITALITY AND TOURISM. Pamplin College of Business, pp. 74-75, Conference on Social Media and Tourism - 2011, Verona, Italy, 21.10.11. <http://www.cpe.vt.edu/mpd.htmsocialmedia/htmscialmdia2011procedngs.pdf>

A New Approach to Online Reputation Management in Tourism. / Horster, Eric; Gottschalk, Carsten.
PROCEEDINGS OF THE 2011 CONFERENCE ON SOCIAL MEDIA IN HOSPITALITY AND TOURISM. ed. / J. Crotts; V. Magnini; A. Zehrer. Pamplin College of Business, 2012. p. 74-75.

Research output: Contributions to collected editions/works › Article in conference proceedings › Transfer

TY - CHAP

T1 - A New Approach to Online Reputation Management in Tourism

AU - Horster, Eric

AU - Gottschalk, Carsten

N1 - Conference code: 11

PY - 2012

Y1 - 2012

KW - Tourism studies

M3 - Article in conference proceedings

SP - 74

EP - 75

BT - PROCEEDINGS OF THE 2011 CONFERENCE ON SOCIAL MEDIA IN HOSPITALITY AND TOURISM

A2 - Crotts, J.

A2 - Magnini, V.

A2 - Zehrer, A.

PB - Pamplin College of Business

T2 - Conference on Social Media and Tourism - 2011

Y2 - 21 October 2011 through 22 October 2011

ER -