Abstract
In re-emphasizing public organizations' societal and related normative functions, public value (PV) discourse is one way of approaching public sector performance. Although PV research is flourishing, empirical studies are still lacking. We provide evidence of the basic dimensions of PV creation in Germany's Federal Labor Agency. The results suggest a three-part factor structure and a second-order factor, indicating a broad notion of performance across different constituencies. The factors provide a framework to measure any public organization's perceived PV contribution. Our study complements the existing process perspective of PV, as developed by Moore (1995). © 2011 Taylor & Francis Group, LLC.
| Originalsprache | Englisch |
|---|---|
| Zeitschrift | International Public Management Journal |
| Jahrgang | 14 |
| Ausgabenummer | 3 |
| Seiten (von - bis) | 284-308 |
| Seitenumfang | 25 |
| ISSN | 1096-7494 |
| DOIs | |
| Publikationsstatus | Erschienen - 07.2011 |
| Extern publiziert | Ja |
Fachgebiete und Schlagwörter
- Betriebswirtschaftslehre
ASJC Scopus Sachgebiete
- Public administration
- Betriebswirtschaft und Internationales Management
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