@inbook{31374208284344448b7cb8846a0dfa5b,
title = "Besonderheiten von Dienstleistungsinnovationen - eine fallstudiengest{\"u}tzte Untersuchung der fr{\"u}hen Innovationsphasen",
keywords = "Betriebswirtschaftslehre",
author = "Christiane Hipp and Cornelius Herstatt and Elmar Husmann",
year = "2003",
month = feb,
day = "14",
language = "Deutsch",
isbn = "3-409-12358-X",
pages = "337--360",
editor = "Cornelius Herstatt and Birgit Verworn",
booktitle = "Management der fr{\"u}hen Innovationsphasen: Grundlagen—Methoden—Neue Ans{\"a}tze",
publisher = "Gabler Verlag",
address = "Deutschland",
edition = "1",
}